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REFUND POLICY 

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Refund for goods 

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For ebooks and audiobooks, as these are instant downloads, no refund can be given. 

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For audiobooks, there is a sample which you can listen to for free.

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For ebooks, there is a sample of the first 12 chapters you can read for free.

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Shipping and Delivery 

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If you receive damaged or defective print books, or if your order failed to arrive, we are happy to provide a replacement order. Please notify us within 30 days of your order.

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For physical goods you are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information. 

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